UX Volunteer
IxDF Edmonton
August 2025 – present
Clubs Event Coordinator
NAIT Students’ Association
April 2024 – April 2025
Article Writer
NAIT Nugget
Social Media Admin
Southern MNL Bangtan
August 2019 – July 2021
Hi,
˚₊‧ ୨ I’m Nyx! ୧ ‧₊˚
💻 Current Focus: I’m a Web Design and Development student who loves creating responsive, user-friendly websites that combine clean code with thoughtful UX. My skills span front-end development, UI/UX design, CMS management, and digital communications.
🎯 Goal: To build creative, human-centered design website while continuing to grow my UX skills through certifications like the Google UX Design Certificate.
❓Why Me: With experience in web development, ITSM, communications, and design, I bring a rare mix of technical skill, creativity, and clear communication—bridging the gap between developers, designers, and users.
💼 Employment History:
⭑ Web Content Coordinator (Summer Intern)
City of Edmonton
April 2025 – August 2025
Modernized and migrated web pages, delivering UI/UX improvements, wireframes, mock- ups, and accessibility enhancements while collaborating with teams to meet local government standards.
Achievement: Developed an internal Google Site portal for interns in the Digital Services team that serves as a walkthrough for interns
⭑ Web & Communications Admin
Alberta Mentoring Partnership
October 2024 – Present
Solely managed WordPress websites, designing and implementing UI/UX and accessibility improvements, and conducting website audits, and creating social media contents and campaigns.
Achievement: Reduced operational costs by up to 25%.
⭑ Change & Release Engineer
Arch Global Services
July 2023 – December 2023
Led cross-functional DevOps, QA, and operations teams in planning, scheduling, and executing software releases, ensuring seamless delivery and continuous improvement using ServiceNow.
Achievement: Enhanced change reporting processes, improving tracking and transparency.
⭑ ITSM Analyst
Cambridge University Press & Assessment
August 2021 – July 2023
Optimized ITSM processes by managing incidents, changes, and software assets, driving continuous improvement and ensuring compliance with ITIL standards using Marval and Ivanti.
Achievement: Spearheaded the incident management workflow for the DevOps team using the Google DevOps playbook
⭑ Jr. Software Engineer
Cambridge University Press & Assessment
July 2019 – August 2021
Led full-stack web development and maintenance, managing database updates, migrations, and upgrades while facilitating Agile workflows as Scrum Master using Jira.
⭑ Web Designer and Developer
Freelance
⭑ Graphic Designer/Content Creator
Freelance
Recent Works
Cornerstone Counselling (Redesign by Pixel Pro Web)
Role: UI/UX and Web Designer
As the lead UI/UX Designer for my capstone project with Cornerstone Counselling, I led the full website redesign with a focus on improving usability, accessibility, and overall user experience. My role included restructuring the site’s information architecture to ensure intuitive navigation, clear content organization, and user-centered journeys for diverse audiences. I applied WCAG accessibility standards to promote inclusivity through proper color contrast, readable typography, accessible navigation, and semantic layout practices. I also refreshed the visual design system to align with the organization’s brand while enhancing engagement and responsiveness across devices. The website was implemented using a custom WordPress theme developed from scratch. This project highlights my strengths in UI/UX design, accessibility compliance, and strategic digital design for non-profit organizations.
Tech Stack: Wordpress, Figma, HTML, CSS, Vanilla JS, Custom Wordpress Theme
Alberta Mentoring Partnership
Role: Web and Communications Administrator
Solely managed WordPress websites by redesigning outdated interfaces, implementing UI/UX and accessibility improvements, and optimizing site structure through comprehensive website audits. Streamlined content organization to improve usability and ensure WCAG compliance. Additionally created social media content and campaigns to support brand visibility and audience engagement.
Tech Stack: Wordpress, Cornerstone, Elementor, LMS, Moodle, HTML, CSS, Vanilla JS
City of Edmonton: Coronation Park Sports and Recreation Centre Project
Role: Web Content Coordinator
Modernized and migrated outdated Drupal web pages to the organization’s current tech stack to resolve ongoing styling, accessibility, and performance issues. Updated and rebuilt pages using user feedback, analytics, and best practices, ensuring WCAG accessibility, SEO optimization, responsive design, and full brand consistency. Supported digital asset workflows and conducted thorough quality assurance to ensure a smooth transition to the new platform.
Tech Stack: Drupal, SiteImprove, HTML, CSS, JS
City of Edmonton: Urban Hens Project
Role: Web Content Coordinator
Updated and improved Drupal web pages by streamlining overly complex information architecture and reorganizing content-heavy pages into clearer, more user-friendly layouts. Applied user feedback, analytics, and best practices to enhance navigation and reduce cognitive load. Ensured WCAG accessibility, SEO optimization, responsive design compliance, and brand consistency. Supported digital asset workflows and conducted thorough quality assurance to resolve content issues and improve overall site usability.
Tech Stack: Drupal, SiteImprove, HTML, CSS, JS
Past Web Design Works
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Full-Stack Internal Portal for Telecom Company
For this project, I developed a one-stop-shop internal portal from scratch for a major telecom company in the Philippines, designed to streamline access to their products and internal resources. The goal was to create a centralized, user-friendly platform that improved efficiency for employees while maintaining robust functionality. Key Highlights:
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WordPress Website Design & Video Content Creation
For this project, I designed a WordPress website based on client requirements while also creating video content to support the site and marketing efforts. The goal was to deliver a cohesive digital experience that aligned with the client’s brand and engaged their audience across multiple media formats. Checkout the videos here! Key Highlights:
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Responsive Business Website Design
I worked on designing a client’s website based on their specific requirements, creating a visually cohesive and engaging online presence that aligned with their brand identity. The goal was to deliver designs that enhanced user experience while effectively communicating the client’s messaging. Key Highlights:
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E-Commerce Website Migration
For this design test, I focused on migrating an existing website to the Unbounce platform, ensuring that all provided assets were accurately implemented while maintaining visual and brand consistency. The objective was to create a seamless, functional landing page that preserved the original design intent while leveraging Unbounce’s features for optimal performance and user engagement.…
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E-Commerce Website Redesign
For this design test, I focused on revamping an e-commerce website’s homepage and product page to create visually engaging, high-converting designs that align with the brand’s identity. The objective was to design a seamless user experience that captures the essence of the product while appealing to its target audience of health-conscious consumers. Key Highlights:
Graphic Design Works
Additional project links and a curated selection of documents, print materials, and presentation designs are available upon request. I’m happy to share relevant samples to best showcase the scope and impact of my work.
Skills and Services
I design websites and create social media content that bring your brand’s personality to life. By blending thoughtful UI/UX with creative strategy, I help you connect with your audience in a way that’s authentic, clear, and results-driven. Backed by ITIL certification and a strong foundation in IT Service Management, I also ensure every digital solution is structured, reliable, and built to perform.
Custom Web Design & Development
Custom brand new websites designed to showcase your brand and drive growth, complete with analytics tracking and detailed performance reports.
Wordpress, Drupal, Wix, Shopify, HTML, Google Analytics, and more…
Website Redesign
Upgrade your website’s look and feel to better connect with your audience, with analytics insights and performance reporting included.
UX/UI improvement, Site Makeover, Brand Consistency, and more…
Social Media Content Creation
Content, calendars, and social media management made easy.
Adobe Creative Cloud, Canva, Hootsuite, Meta, Google Suite, and more…